1. Information We Collect

Account Information: Name, email address, phone number, company name, DOT number, MC number.

Business Data: Loads, drivers, vehicles, invoices, expenses, documents, and other operational data you enter into the platform.

Usage Data: IP address, browser type, device information, pages visited, features used, timestamps.

Payment Information: Processed securely through Stripe. We do not store credit card numbers on our servers.

2. How We Use Your Information

To provide, maintain, and improve the Service.
To process payments and manage subscriptions.
To send transactional emails (account confirmations, billing receipts, security alerts).
To provide customer support.
To generate anonymized, aggregated analytics for product improvement.
To detect and prevent fraud, abuse, or security incidents.

3. Data Sharing

We do NOT sell your personal data. We may share data with:

Service Providers: Stripe (payments), cloud infrastructure providers (data hosting), email services (transactional notifications).
Legal Requirements: When required by law, court order, or government regulation.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures including 256-bit SSL/TLS encryption, row-level security policies, encrypted backups, and access controls. While we strive to protect your data, no method of electronic storage is 100% secure.

5. Data Retention

Your data is retained for as long as your account is active. Upon account deletion, data is retained for 30 days for recovery purposes, then permanently deleted. Anonymized analytics data may be retained indefinitely.

6. Your Rights

Access: Request a copy of your data at any time.
Correction: Update inaccurate information through your account settings.
Deletion: Request account and data deletion by contacting support.
Export: Export your data in standard formats (CSV).

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies. Analytics cookies may be used to understand usage patterns and improve the Service.

8. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Continued use after changes constitutes acceptance.

10. Contact

For privacy inquiries, contact us at info@keeweebrands.com.