Terms of Service

    Last updated: September 13, 2026

    1. Acceptance of Terms

    By accessing or using Rigmatix ("the Service"), operated by KeeWee Brands LLC ("Company," "we," "us"), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service. We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.

    2. Description of Service

    Rigmatix is a cloud-based trucking management platform providing load management, dispatch, invoicing, fleet tracking, compliance monitoring, IFTA reporting, driver management, and related tools. The Service is provided "as-is" and "as-available."

    3. Account Registration & Eligibility

    You must be at least 18 years old and legally authorized to enter contracts. You are responsible for maintaining the confidentiality of your account credentials. You are liable for all activity under your account. You must provide accurate, current information during registration.

    4. Subscription & Billing

    • Free Trial: New accounts receive a 3-day free trial with full access. A valid payment method is required to start a trial. You will not be charged until the trial ends.
    • Pricing: Subscriptions are billed per active vehicle per month. Starter: $24/vehicle/mo, Pro: $18/vehicle/mo, Fleet: $14.99/vehicle/mo. Yearly billing provides 2 months free.
    • Payment: A valid payment method must be on file after the trial period ends. Failure to provide payment will result in account suspension.
    • Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless cancelled before the renewal date.
    • Price Changes: We may adjust pricing with 30 days' written notice. Continued use after a price change constitutes acceptance.

    5. Refund Policy

    All subscription fees are non-refundable except in the following limited circumstances, at the sole discretion of KeeWee Brands LLC:

    • Service was completely unavailable for more than 72 consecutive hours due to our fault.
    • Unauthorized charges resulting from a verified security breach on our systems.
    • Duplicate billing errors verified by our billing team.

    Refund requests must be submitted within 14 days of the charge in question. Refunds are processed at the sole discretion of the Company and may be issued as account credit rather than monetary refund. We are under no obligation to grant any refund request. Dissatisfaction with features, changes to the platform, or failure to cancel before renewal are not grounds for a refund.

    6. Acceptable Use

    You agree NOT to:

    • Use the Service for any unlawful purpose or to violate any laws.
    • Attempt to gain unauthorized access to any part of the Service.
    • Interfere with or disrupt the Service, servers, or networks.
    • Reverse engineer, decompile, or disassemble any part of the Service.
    • Share account credentials with unauthorized parties.
    • Use automated systems (bots, scrapers) to access the Service without permission.
    • Upload malicious code, viruses, or harmful data.
    • Use the Service to transmit spam or unsolicited communications.

    7. Data Ownership & Privacy

    You retain ownership of all data you upload to the Service. We claim no ownership over your business data including loads, invoices, driver records, customer information, or documents. We may use anonymized, aggregated data for analytics and product improvement. See our Privacy Policy for details on data handling.

    8. Intellectual Property

    The Rigmatix platform, including all software, designs, logos, trademarks, and content, is the exclusive property of KeeWee Brands LLC. You are granted a limited, non-exclusive, non-transferable license to use the Service during your active subscription. You may not copy, modify, distribute, or create derivative works based on our platform.

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, KEEWEE BRANDS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE 3 MONTHS PRECEDING THE CLAIM.

    10. Disclaimer of Warranties

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. Rigmatix is a management tool — it does not provide legal, regulatory, or compliance advice. You are solely responsible for meeting all DOT, FMCSA, IFTA, and other regulatory requirements.

    11. Indemnification

    You agree to indemnify, defend, and hold harmless KeeWee Brands LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or violation of any third-party rights.

    12. Account Termination

    We reserve the right to suspend or terminate your account at any time for violation of these Terms, suspected fraud, or any reason at our sole discretion. You may cancel your subscription at any time through your account settings or by contacting support. Cancellation takes effect at the end of the current billing period. Upon termination, your data will be retained for 30 days, after which it may be permanently deleted.

    13. Force Majeure

    We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet disruptions, or third-party service outages.

    14. Governing Law & Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in Houston, Texas, in accordance with the rules of the American Arbitration Association. You waive any right to participate in class action lawsuits or class-wide arbitration.

    15. Severability

    If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

    16. Contact

    For questions about these Terms, contact us at info@keeweebrands.com.